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Elements and Performance Criteria

  1. Assess scene and organisation requirements
  2. Develop media strategy
  3. Provide information to media
  4. Promote the organisation via the media
  5. Assess scene and organisation requirements
  6. Develop media strategy
  7. Provide information to media
  8. Promote the organisation via the media

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

attention to detail

communicating facts in a fluent clear and interesting manner

conducting press conferences and group interviews

empathy with victims and operational personnel

liaison with media and other organisation personnel

media presentation

public speaking

retaining professionalism under duress

Required Knowledge

knowledge of current practices for media liaison

legal and organisation requirements relating to confidentiality libel accuracy discrimination

newsworthiness of information

requirements of different media newspapers magazines radio television

requirements of local vs regional vs national media

requirements of media to present information in a newsworthyentertaining manner

role of media in disseminating information


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Media requirements may include:

technical e.g. lighting/sound

access for crew and equipment

photographic/film opportunities

on-site interviews

interviews with particular personnel

newsworthiness

news angles

human interest interviews and stories

technical and other requirements of local vs regional vs national media

of print vs radio vs television

and of community vs commercial vs government-owned media

individual requests from media personnel

food

shelter

personal protective equipment

telephones

facsimiles

power outlets

bilingual briefing

Information which needs to be disseminated to the public may include:

emergency hotlines

road closures

facility closures

warnings

danger zones

persons police are seeking to interview

public information/assurance

evacuation details

Organisation and legal requirements may include:

relating to occupational health and safety

public safety

operational priorities

confidentiality

Organisational requirements for press conferences etc may include:

operational requirements

policies and procedures

currency of information

need for public assistance

Sources of information may include:

other organisations

eyewitnesses

weather forecasters

own organisation personnel

volunteer workers